Critical Update for Kindle E-Readers
Amazon has asked owners of older Kindle E-Reader devices to immediately install a critical software update before March 22. Failing to do so will result in losing Internet connectivity on your device.
The update is necessary in order to continue to download Kindle books from the Cloud, access the Kindle Store, and use other Kindle services on your device.
If you do not install the update, you may see the following message on your device: “Your Kindle is unable to connect at this time. Please make sure you are within wireless range and try again. If the problem persists, please restart your Kindle from the Menu in Settings and try again.”
Here is the list of devices that require the latest update:
If users miss the deadline, they will have to update your device manually. It’s much simpler to update it over WiFi, but you need to hurry. Amazon has listed the steps to update your Kindle devices.
Update Your Kindle E-Reader via Wi-Fi
If your Kindle e-reader does not have the latest software version, connect your device to Wi-Fi to receive the software update.
To update your Kindle once connected to Wi-Fi:
- From the Home screen of your Kindle, select Menu or tap the Menu icon, and then choose Sync and Check for Items.
- Plug your Kindle in, and leave your Kindle plugged in and connected to a Wi-Fi network overnight.
While asleep, the software update will download and install automatically. Your device may restart multiple times during the update process.
Update Your Kindle E-Reader via Wireless
If your Kindle (1st Generation) does not have the latest software version, ensure your device is connected wirelessly, and then sync your Kindle. If your Kindle (2nd Generation) or Kindle DX (2nd Generation) does not have the latest software version, or if you have not connected to wireless (2G/3G) since October 5, 2015, ensure your device is connected wirelessly, and then sync your Kindle.
To sync your Kindle:
- Kindle (1st Generation)
- Move the wireless switch on the back of your Kindle to the ON position.
- From the Home screen of your Kindle, select Menu, and then choose Check for New Items.
- Plug your Kindle in, and leave your Kindle plugged in and connected to its wireless network overnight.
- Kindle (2nd Generation) or Kindle DX (2nd Generation)
- From the Home screen of your Kindle, press the Menu button.
- Select Turn Wireless On with the 5-way controller.
- Press the Menu button again and select Sync & Check for Items.
- Plug your Kindle in, and leave your Kindle plugged in and connected to its wireless network overnight.
While asleep, the software update will download and install automatically. Your device may restart multiple times during the update process.
You will get a final confirmation letter titled 03-2016 Successful Update on your device when the update is complete. You can find the letter on your device by viewing all items in your Kindle Library, and then sorting the items by Recent.
